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About the AER

Emergencies and Operational Complaints

Energy/Environmental Emergency and Operational Complaint Line: 1-800-222-6514 (24-Hour Response Line)
If reporting emergencies from outside Alberta, Saskatchewan or B.C., please call 780-422-4505

General Inquiries

Contact our Customer Contact Centre:
Phone: 403-297-8311
Toll-free: 1-855-297-8311
Fax: 403-297-7336
Inquiries@aer.ca

Media Inquiries

To contact the AER's media team, email Media@aer.ca or call 1-855-474-6356. We monitor media inquiries 24-hours a day.


AER Information, Products, and Services


AER Offices

Calgary (Head Office)

Suite 1000, 250 – 5th Street SW
Calgary, Alberta T2P 0R4
Phone: 403-297-8311 or 1-855-297-8311 (toll-free)

Edmonton (Downtown)

Suite 950, Bell Tower
10104 – 103 Ave
Edmonton, AB T5J 0H8
Phone: 780-638-5658
Fax: 780-628-0260

 

Edmonton Regional Office
Alberta Geological Survey

Suite 205, 4999 – 98 Avenue
Edmonton, Alberta T6B 2X3
Phone: 1-855-297-8311
Edmonton Field Centre inquiries:
Phone: 780-642-9310
Fax: 780-642-9385 
Edmonton.FieldCentre@aer.ca
 

Fort McMurray Regional Office

2nd Floor, Provincial Building, Box 15
9915 Franklin Avenue
Fort McMurray, Alberta T9H 2K4
Phone: 780-743-7214
Fax: 780-743-7141

 

Slave Lake Regional Office

PO Box 874
200 – 101 Main Street SE
Slave Lake, Alberta T0G 2A3
Phone: 780-843-2050
Fax: 780-843-2060

 

AER Field Centres

Bonnyville Field Centre

PO Box 5169
4903 – 51A Street
Bonnyville, Alberta T9N 2G4
Phone: 780-826-5352
Fax: 780-826-2366
Bonnyville.FieldCentre@aer.ca
 

Drayton Valley Field Centre

Box 7048
5005 – 61 Street
Drayton Valley, Alberta T7A 1S3
Phone: 780-542-5182
Fax: 780-542-2540
DraytonValley.FieldCentre@aer.ca
 

Grande Prairie Field Centre    

Suite 204, 9906 – 106 Street
Grande Prairie, Alberta T8V 6L6
Phone: 780-538-5138
Fax: 780-538-5582
GrandePrairie.FieldCentre@aer.ca 
 

High Level Field Centre

PO Box 3069
205, 9808-9814 – 100 Avenue
High Level, AB T0H 1Z0
Phone: 780-926-5399
Fax: 780-926-4721
HighLevel.FieldCentre@aer.ca
 

Medicine Hat Field Centre

#302, 346 – 3 Street SE
Medicine Hat, Alberta T1A 0G7
Phone: 403-527-3385
Fax: 403-529-3103
MedicineHat.FieldCentre@aer.ca
 

Midnapore Field Centre

333, 31 Sunpark Plaza SE
Calgary, Alberta T2X 3W5
Phone: 403-297-8303
Fax: 403-297-5283
Midnapore.FieldCentre@aer.ca
 

Red Deer Field Centre

201, 5002 – 55 Street
Red Deer, Alberta T4N 7A4
Phone: 403-340-5454
Fax: 403-340-5136
RedDeer.FieldCentre@aer.ca
 

Wainwright Field Centre

801 – 2 Avenue
Wainwright, Alberta T9W 1C4
Phone: 780-842-7570
Fax: 780-842-7536
Wainwright.FieldCentre@aer.ca