Bulletin 2013-14

Bulletin 2013-14: ERCB Production Systems Restored

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ERCB Production Systems Restored

Apr 23, 2013

The Energy Resources Conservation Board (ERCB) has successfully completed testing of all of its internal and external systems affected by the April 3rd production outage and has officially resumed all business operations.

The ERCB is now able to receive all electronic submissions. The ERCB has been working to ensure applications are processed quickly and efficiently and has taken measures to manage the possibility of a higher-than-normal volume of electronic submissions in the coming days.

Applications submitted through the manual licensing process during the ERCB production outage have been registered. Please delete these applications from submission lists.

The manual process for submitting natural gas removal data will not be implemented, and all submissions must be completed through the Digital Data Submission (DDS) system. The deadline for the submission of removal volumes is April 30, 2013. If you have questions about the submission of removal volumes, please contact GRDadmin@ERCB.ca.

Direct any questions related to the submission of data to the ERCB Customer Contact Centre by phone at 403-297-8311 or 1-855-297-8311 (toll free) or via e-mail at inquiries@ERCB.ca.

<original signed by>

Gordon Bell
Acting Chief Information Officer